We welcome comments from all of our patients - please leave your feedback using the link below.


All consultations are by appointment only. Please telephone or call at the surgery to arrange an appointment.

If it is urgent that you see a Doctor, please contact the surgery as early in the day as possible. We have urgent appointments available on a daily basis.

If you wish to speak to the Nurse or Doctor, please contact the surgery and tell the reception staff who will arrange a telephone consultation for you.

Preference of GP
When making an appointment, patients can see the GP of their choice. However, when an urgent appointment is required, this may not be possible. We will always try to book patients in with their preferred GP.

Online Appointments
Appointments can now be booked on line.
Patients who would like to access these services can register by coming into surgery with 2 proofs of id, one must contain your current address.

Once registered follow this link:-

We provide a varied range of appointment timings for the GP and the Practice Nurse.
Our District Nurses provide nursing care of the acutely and chronically sick. They will visit you at home if your condition requires it. Please contact the surgery if you would like a referral to the District Nurse.

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Are you feeling anxious, stressed or suffering from low mood? The Nottinghamshire Mental Health Helpline is available every day, for anyone who needs support or information about what help is available, please ring 0300 555 0730 or visit:

Coronavirus Patient Updates

• Please call the surgery for appointments and all other requests.
• Telephone consultations are readily available and patients can be seen in person if required.
• Please also make sure we have your up-to-date contact details and addresses, if you have recently changed your phone number or moved house (or staying at another address during lockdown).
• If you have not nominated a pharmacy yet, please do so. We can send your prescriptions direct to your pharmacy to save you from coming into the surgery.
• Repeat prescription requests should be posted through the external letterbox our done on-line.
• All patients are required to wear a mask when visiting the surgery unless for medical reasons.
• Patients should ring the bell. A receptionist will then permit you into the patient waiting room. Most of all it is important for all of us to wear a mask in public areas, socially distance and practice good hygiene, especially hand washing.

Patient Survey

Thinking about your recent appointment at the surgery. Overall, how was your experience of our service? Please send 1 for Very good; 2 for Good; 3 for Neither good nor poor; 4 for Poor; 5 for Very poor or 6 for Don’t know, to Business Manager:
Thank you for your response. Thinking about your response to this question, what is the main reason why you feel this way? Please reply to


301 Main Street

Tel: 0115 9756501
Fax: 0115 9166004

Got A Question? Call us on 0115 9756501

Our Medical Centre in Bulwell

Location & Contact

Springfield Medical Centre
301 Main Street

Tel: 0115 9756501
Fax: 0115 9166004

Opening Hours

Monday: 8.00am – 6.30pm
Tuesday: 8.00am – 6.30pm
Wednesday: 8.00am – 6.30pm
Thursday: 8.00am – 6.30pm
Friday: 8.00am – 6.30pm

Extended Opening Hours
Tuesday Evenings (Pre-booked only and also please note phone line is closed after 6:30)
6.30 pm – 8.00 pm (unless protected learning time)

Please telephone or call in to book these appointments